1. Information We Collect
We may collect personal and non-personal information when you interact with our clinic or website. This information helps us provide better care and improve our services.
- ✓ Personal details such as your name, phone number, email address, and contact preferences.
- ✓ Medical or dental information you provide when booking, consulting, or receiving treatment.
- ✓ Appointment details, enquiry forms, and communication records from calls, messages, or emails.
2. How We Use Your Information
We use your information only for legitimate clinic and service-related purposes, including improving your patient experience.
- ✓To schedule, confirm, and manage appointments.
- ✓To provide consultations, treatments, follow-up care, and patient support.
- ✓To respond to enquiries, requests, and customer service needs.
- ✓To improve our website, clinic operations, and patient communication.
- ✓To send reminders, service updates, or promotional communication where appropriate.
3. Data Protection and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, disclosure, loss, or alteration. While no online platform can guarantee absolute security, we work to keep your data protected using secure processes and limited access controls.
4. Sharing of Information
We do not sell your personal information. We may only share information when necessary for clinic operations or legal obligations.
- ✓When required by law, regulation, or legal process.
- ✓With dental professionals, laboratories, or service partners directly involved in your treatment or care.
- ✓With trusted service providers supporting website hosting, booking systems, communication tools, or clinic administration.
5. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve performance, understand visitor behavior, and enhance user experience. You may control or disable cookies through your browser settings, though some parts of the website may not function as intended.
6. Your Rights
Depending on applicable laws and clinic procedures, you may have the right to:
- ✓Request access to your personal information.
- ✓Request correction of inaccurate or incomplete information.
- ✓Request deletion of information where legally and operationally allowed.
- ✓Contact us with privacy-related questions or concerns.
7. Third-Party Links
Our website may contain links to external websites or platforms. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before sharing any personal information.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page.
Last Updated: April 2026